Shipping policy

Shipping Policy – Protego Covers

At Protego Covers, we aim to deliver your orders safely and on time across India.

1. Order Processing Time
  • All orders are processed within 24–48 hours of successful payment
  • Orders are processed on business days (Monday–Saturday, excluding public holidays)
2. Delivery Timeframe
  • Standard Delivery: 5–7 business days
  • Expedited Delivery (if available): 2–4 business days
  • Delivery timelines may vary based on your location and courier partner serviceability
3. Shipping Charges
  • Free shipping on orders above ₹999
  • A nominal shipping fee applies to orders below this amount (calculated at checkout)
4. Order Tracking
  • Once your order is shipped, you will receive a tracking link via email/SMS
  • You can use this link to track your shipment in real time
5. Delays & Delivery Issues
  • While we strive for timely delivery, delays may occur due to:
    • Weather conditions
    • Logistics disruptions or strikes
    • Remote location constraints
  • In case of significant delays, we will keep you informed
6. Lost or Damaged Shipments
  • If your order is lost in transit or arrives damaged, please contact us within 48 hours of delivery
  • We will investigate and arrange a replacement or resolution as applicable
7. Incorrect Address / Failed Delivery
  • Please ensure your shipping details are accurate
  • We are not responsible for delays or losses due to incorrect or incomplete addresses
  • Additional shipping charges may apply for re-delivery
8. Contact Us

For any shipping-related queries or issues:
📧 protegocovers@gmail.com